TERMS AND CONDITIONS
The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to H.M. FOODS , and the terms "Visitor” ”User” refer to the users. This page states the Terms and Conditions under which you (Visitor) may visit this website (“www.naanncurry.in”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.
USE OF CONTENT
All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited. You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission.
ACCEPTABLE WEBSITE USE
(A) Security Rules Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. (B) General Rules Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.naanncurry.in or their breach of the terms .
User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages. User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent. User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action. .
To avail certain services on our Websites, users are required to provide certain information for the registration process namely: - a) your name, b) email address, c) contact number, d) address, e) PIN code, f) credit card or debit card details g) password etc., and / or your interests and food preferences . The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience. All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control. Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Harsh Kumar Malhotra ("Grievance Officer"). Mr. Harsh Kumar Malhotra (Grievance Officer) www.naanncurry.in H.M. FOODS BLOCK B1/1, PLOT NO. 14, CENTRAL, MARKET, SECTOR-50, NOIDA, Gautam Buddha Nagar, Uttar Pradesh, 201301 Email: firstname.lastname@example.org Ph:0120 4335081
DISCLAIMER OF CONSEQUENTIAL DAMAGES
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages
Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the food and services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each menu item, price and discount / offer details before buying it, it provides all the details about the product/ food you purchase. In case of dissatisfaction from our food and services, clients have the liberty to cancel their order and request a refund from us. Our Policy for the cancellation and refund will be as follows:
As a general rule you shall not be entitled to cancel your order once you have received confirmation of the same. If you cancel your order after it has been confirmed, H.M FOODS (www.naanncurry.in) shall have a right to charge you cancellation fee of a minimum INR 75 up to the order value, with a right to either not to refund the order value or recover from your subsequent order, the complete/ deficit cancellation fee, as applicable, to compensate our restaurant. H.M FOODS (www.naanncurry.in) shall also have right to charge you cancellation fee for the orders cancelled by H.M FOODS (www.naanncurry.in) for the reasons specified under clause 1(iii) of this cancellation and refunds policy. In case of cancellations for the reasons attributable to H.M FOODS (www.naanncurry.in), H.M FOODS (www.naanncurry.in) shall not charge you any cancellation fee. However, in the unlikely event of an item on your order being unavailable, we will contact you on the phone number provided to us at the time of placing the order and inform you of such unavailability. In such an event you will be entitled to cancel the entire order and shall be entitled to a refund in accordance with our refund policy. We reserve the sole right to cancel your order in the following circumstance: a) in the event of the designated address falls outside the delivery zone offered by us; b) failure to contact you by phone or email at the time of confirming the order booking; c) failure to deliver your order due to lack of information, direction or authorization from you at the time of delivery; or d) unavailability of all the items ordered by you at the time of booking the order; or e) unavailability of all the items ordered by you at the time of booking the order; or f) the order is placed after the service hours For Cancellations please contact us via contact us link.
1. You shall be entitled to a refund only if you pre-pay for your order at the time of placing your order on the Platform and only in the event of any of the following circumstances: a) your order packaging has been tampered or damaged at the time of delivery; b) us cancelling your order due to (A) your delivery location following outside our designated delivery zones; (B) failure to contact you by phone or email at the time of confirming the order booking; or (C) failure to contact you by phone or email at the time of confirming the order booking; or c) You cancelling the order at the time of confirmation due to unavailability of the items you ordered for at the time of booking. i. Our decision on refunds shall be at our sole discretion and shall be final and binding. ii. All refund amounts If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase/order and in case of payment gateway name payments refund will be made to the same account. iii. All refund amounts shall be credited to your account within 3-4 business days in accordance with the terms that may be stipulated by the bank which has issued the credit / debit card. 2. In case of payment at the time of delivery, you will not be required to pay for: i. orders where the packaging has been tampered or damaged by us; ii. wrong order being delivered; or iii. Items missing from your order at the time of delivery.